Case Study: Assisting home inspectors to use their pad software
FEMA Home Inspections
When there is a natural disaster, such as earthquake, high winds, or flooding, FEMA may be tasked to inspect the damaged homes and enter what they find in a pad application.
The challenge
It's not easy to detail the damage that has occurred to a home from a natural disaster. Not only do inspectors need to distinguish between new damage and that may have alread existed, they also need to document it correctly in the pad app they use.
My role
Met with FEMA personnel
Helped design the interface and interactivity
Approved instructional design decisions
Coded the entire simulation
Approach
A walk-through of each home to allow it to be inspected
Simulated software in an on-screen pad
Used smart coding to determine accuracy
Selected Screens
Checking the homeowner's ID and entering it into the system
Inspecting a mobile home that has been damaged by high winds